Customers Eye Transition to New Cerner Patient Accounting Solution

BayCare Health System, Charleston Area Medical Center and CoxHealth will be among the first customers to implement Cerner RevElate, the health IT vendor’s new patient accounting product. Kansas City-based Cerner said the RevElate product would bring new and enhanced capabilities to its revenue cycle management portfolio, and that it is expected to reduce complexity by managing data and workflows that scale for large health systems and influence clinical, billing and payer workflows.

The goal is to preserve and advance the clinical capabilities of Cerner Millennium while adding scalable, enterprise capabilities of Soarian Patient Accounting software. A focus of Cerner’s development process has been to simplify and automate revenue cycle through interoperability and improved usability both inside and outside of the suite of Cerner products.

Cerner said it is planning to move its current patient accounting client base to RevElate in phases.

BayCare Health System, a current Cerner Soarian Financials client, plans to work with Cerner to uplift to RevElate in 2022. “Efficiently managing our enterprise revenue cycle process is paramount to the vitality of our organization. To put it simply, BayCare succeeds when we deliver a quality patient experience at every step, from intake to final billing,” said Lynda Gorken, vice president, Patient Financial Services, BayCare Health System, in a statement. “As a longtime client of Cerner's, we are excited to bring the expected benefits of Cerner RevElate Patient Accounting to our patients and staff.”

Revenue cycle continues to be one of Cerner’s largest areas of annual intellectual property investment, and RevElate is one of the outcomes of a purposeful review of the company’s technology architecture and product portfolio led by Chief Technology Officer Jerome Labat. “Cerner has been a pioneer in the initial wave of healthcare technology and has spent decades leading the way toward a more connected and efficient revenue cycle,” Labat said in a statement. “As the industry continues to undergo a digital and data transformation, Cerner has also been evolving to best support healthcare organizations’ needs. We are proud we will be able to deliver an outcome of a very comprehensive and deliberate review of our technology architecture and product portfolio that is intended to deliver maximum value to health systems.”