Mass. Home Hospital Program to Support Veterans Experiencing Homelessness

Nov. 7, 2024
Eligible residents of VA Safe Haven program to receive hospital-level care from providers in their Safe Haven residence  

Mass General Brigham’s Home Hospital and Ariadne Labs have joined with the New England Center and Home for Veterans (NECHV) to launch a home hospital pathway for veterans experiencing homelessness. The partners noted that this marks the first effort in the country to test receipt of acute medical treatment from a housing partner’s residence instead of a brick-and mortar facility.  
 
As the partners explained, through this pathway, eligible residents of NECHV’s Department of Veterans Affairs (VA) Safe Haven, which provides onsite support services for veterans with chronic medical or behavioral health conditions, will have access to expert hospital-level care from providers in their Safe Haven residence. When they need hospital-level care, these veterans often lose access to important wrap-around services, lose their belongings, and even lose their bed, forcing them to restart the housing process. 

MGB Home Hospital patients receive comprehensive treatment that involves at least two daily in-home visits from a paramedic or nurse and at least one daily visit (virtual or in-person) from a physician or advanced practice provider.

Patients also benefit from a 24/7 remote monitoring platform that tracks vital signs and facilitates continuous communication with their clinical team. This comprehensive approach ensures that patients receive the care they need, when they need it and has been shown to reduce hospital readmissions and improve physical activity.  
 
“The Home Hospital care model offers an opportunity to promote health equity. By bringing high-quality care directly to veterans experiencing homelessness – a historically marginalized population facing significant barriers – we can ensure they receive the necessary care and support, ultimately transforming their health outcomes and bridging the gap in care access,” said David Levine, M.D., M.P.H., M.A., clinical director for research and development for Mass General Brigham’s Healthcare at Home, in a statement. “This program will help inform future implementation practices for providing care to this population.” 
 
“Those in our Safe Haven program are the most vulnerable and challenged veterans we serve. The comprehensive on-site care offered by the Home Hospital program will help prevent the need for hospitalization and maintain their physical well-being, said NECHV President and CEO Andy McCawley, in a statement.  

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