How Digital Co-Pilots for patients help navigate care journeys to lower costs, increase profits, and improve patient outcomes
This webinar was originally held on October 29, 2024 and is now available for on demand viewing.
Duration: 1 Hour
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Summary
Decades ago, consumers transitioned from paper maps to digital GPS for navigating travel. Although healthcare journeys — like pre/post-surgery, oncology and chronic care — are far more complex, many patients still rely on paper instructions and verbal guidance that are easily lost or forgotten. Meanwhile, care teams struggle to support patients outside the clinic or hospital, often missing the chance to catch patients who fall off track. In this webinar, discover how leading health systems are utilizing digital care journey platforms, fully integrated with EHRs, patient portals, and digital front doors, to provide patients with a digital co-pilot throughout various surgical procedures and health conditions. Hear from change management and clinical experts about the nuts and bolts of implementing this digital health approach, achieving high patient adoption while reducing length of stay, readmissions, mortality, and costs, all while increasing profitability and patient satisfaction.
Speakers
Dr. Joshua Liu
CEO at SeamlessMD
Co-Host of The Digital Patient Podcast
Dr. Joshua Liu is a physician turned digital health entrepreneur, and co-founder/CEO of SeamlessMD – which enables health systems to digitize patient care journeys (e.g. pre/post surgery, oncology, chronic care) with automated reminders, education and symptom monitoring - leading to lower length of stay, readmissions, and costs. An advocate for healthcare innovation, Dr. Liu has served as Chair of the Canadian Medical Association’s Joule Innovation Council and on the Advisory Group to the Office of the Chief Health Innovation Strategist for the Ontario Ministry of Health. Dr. Liu has received numerous honors, including being named Digital Health Executive of the Year by Digital Health Canada and one of Healthcare Innovation’s 40 Under 40. Dr. Liu holds a MD from the University of Toronto and a BSc from York University.
Alan Sardana
Host
The Digital Patient Podcast
Alan Sardana is an award-winning filmmaker and startup enthusiast whose curiosity and passion for science have driven him to explore the complexities of healthcare for nearly a decade. With a diverse background in sales, marketing, and computer engineering, Alan brings a multifaceted perspective to his work. As the co-founder and co-host of The Digital Patient podcast, a top 30 Best Digital Health Podcasts by FeedSpot, he engages healthcare leaders in insightful discussions about the future of patient care. His dedication to improving patient outcomes is fueled by his love for storytelling and a relentless curiosity for innovation.
Sonia Singh
Chief Insights Officer
AVIA
As Chief Insights Officer at AVIA, Sonia Singh leads the Center for Consumerism, helping health systems develop consumer-centric strategies, prioritize key capabilities, and navigate the digital health landscape. She has supported over 35 health systems in creating Digital Front Doors and is a recognized voice on consumer and personalization strategies. Previously, Sonia was a senior director at PwC Strategy&, advising top healthcare organizations on strategy and innovation. She holds an MS in Information Management from Syracuse University and a BS in Computer Engineering from Pune University, India.
