Improve patient access: key drivers for efficient operations

Medical technology has advanced exponentially in recent decades, dramatically improving healthcare delivery and outcomes. But patient access is equally important and vital to both healthcare organizations’ operational performance and the patient experience. However, organizations commonly struggle to find the right balance in these two areas. Organizations must maintain high operational maturity and a strong patient experience to strengthen patient loyalty and improve efficiency, build a positive reputation, and gain an edge over their competitors. See where your organization falls on the patient access maturity matrix.

You will learn:

• Common barriers to patient access and top areas of focus
• Ways for organizations to balance the patient experience and operations
• Steps to develop and execute a plan to improve patient access