ASK THE EXPERT: ServiceNow’s Erin Smithouser on what C-suite healthcare executives need to know about artificial intelligence

Generative artificial intelligence, also known as GenAI, learns from vast amounts of existing data and large language models to help healthcare organizations improve hospital operations, cut costs, and enhance efficiency. While GenAI is becoming a transformative force in healthcare, many leaders are concerned that they don't have the necessary tools or strategy for effective implementation.

Erin Smithouser, RN, and enterprise architect from ServiceNow, discusses the impact of GenAI, its potential to transform healthcare, and what leaders should consider as they work to integrate it into their systems.

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